Our Refund Policy
Last Updated: [09-30-2023]
Thank you for choosing Kidaaga.net. We are committed to providing you with the best website builder software-as-a-service (“SaaS”) experience. If you are not entirely satisfied with your purchase, we’re here to help with our refund policy.
1. Subscription Refunds
1.1 Monthly Subscriptions
- Monthly subscription fees are non-refundable.
- You may cancel your monthly subscription at any time, and your subscription will remain active until the end of the current billing cycle.
1.2 Annual Subscriptions
- Annual subscription fees are eligible for a prorated refund within the first 30 days of your subscription.
- After the initial 30 days, annual subscription fees are non-refundable.
- You may cancel your annual subscription at any time, and your subscription will remain active until the end of the current billing cycle.
2. Refund Request Process
To request a refund, please follow these steps:
2.1 Contact Us
- Send an email to [email protected] with your refund request, including your account information and the reason for your refund request.
- We will review your request and notify you within 3 business days regarding the approval or rejection of your refund.
- If your refund is approved, we will initiate a refund to your original method of payment within 3 business days.
The following situations may be exceptions to our refund policy:
- If you have violated our Terms of Service or Acceptable Use Policy.
- If you have used our services for illegal or fraudulent activities.
- If you have breached any applicable laws or regulations.
4. Contact Us
If you have any questions or concerns about our refund policy, please contact us at [email protected].
5. Changes to this Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website with the “Last Updated” date.
Thank you for choosing Kidaaga.net. We appreciate your business and are committed to providing you with exceptional service.
Frequently Asked Questions
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